Once the Sale and Purchase Agreement becomes unconditional, the successful Franchisee will then commence training under the standard LJS Franchisee training program.  The Franchisee will be required to sign the Franchise Agreement prior to the settlement date.

The successful Franchisee applicant, prior to the opening date of their own store or the take-over of an existing store will be required to make themselves or their duly appointed and LJS approved Manager available to the Franchisor in Auckland at the Franchisee’s own expense, to spend a period of seven weeks working full-time in one or more of the Company’s designated training stores. 

Such training undertaken by a prospective Franchisee is voluntary and does not attract any form of remuneration for the work or time involved. The successful Franchisee will work alongside the designated training store Manager under the Franchisee training program, which is a fully documented training schedule and checklist, set up in structured modules which are designed to progressively learn the specific systems and procedures for working in, operating and managing an LJS store, including:

• A full review of the Company’s Operations Manual, policies and procedures
• Product knowledge and stock management
• Menu and specials knowledge
• Company work rules, policies and procedures
• Cooking, serving and presentation procedures
• Customer service and selling procedures
• Advanced customer service and sales techniques
• Food hygiene and store cleaning procedures and requirements
• Cash handling and electronic cash register procedures
• Daily stock ordering procedures
• Daily cash balancing and reporting
• Weekly sales, product and variance analysis reporting
• Full monthly inventory stock-takes
• Staff management techniques
• Setting and customising staff rosters to sales requirements
• End of week and end of month procedures
• Daily store opening, set-up and closing procedures
• Peak lunch and late night trading periods

 As part of the training program the Franchisee will spend approximately 3 days at the LJS Support Office for additional administration training requirements, including;

• Franchise administration requirements
• Financial budgeting and cashflow planning
• Review of daily, weekly and monthly store administration procedures
• Accounting systems and requirements
• Monthly P&L system requirements and procedures
• Troubleshooting analysis of monthly P&L percentages and margins
• Advanced cash register use and programming
• Marketing and promotional programmes and activities
• PAYE and GST requirements
• Accounts Payable procedures
• Advanced employment procedures and systems

Upon completion of the Franchisee training and once the Franchisee has taken over their own store, LJS will allocate a Support Manager or other senior and experienced store Managers to spend around one to three weeks, but no less than one week, working full-time together with the Franchisee in the store to ensure all systems and procedures are in place and functioning correctly, and to review the training together with the Franchisee in order to finalise any further issues or training requirements.

The Support Manager will not be removed from the new Franchisee’s store until LJS has determined in their sole opinion that the Franchisee is sufficiently experienced to take over the day to day running of the store without any further daily input and guidance from LJS.